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Faq
  • Q: What are generic drugs?
    A: Generic drugs are the same drug products as brand, but they are produced and distributed without patent protection. Generic drugs contain the same active ingredients as the original brand drugs.
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  • Q: What are the differences between generic and brand drugs?
    A: Brand and generic drugs have differnet names, dosage and price. Thus, when you buy generics, you pay less but get the very same quality.
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  • Q: Why generics are cheaper than brand?
    A: A huge part of a brand drug price consists of research and development costs, and advertising. Drug companies that produce generic versions simply buy chemical ingredients and spend money on production. Thus they can sets lower prices on their products.
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  • Q: What is the quality of generic drugs?
    A: They are chemically the same and since the active ingredient is identical they have the same medical effect as brand drugs.
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  • Q: Are the generic pills sold here FDA approved?
    A: Yes, they are. All the products we sell are approved by FDA and World Health Organization.
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  • Q: Do I need some prescription to buy pills in this on-line pharma-shop?
    A: No, you don't need any prescription to buy drugs in our shop. But, we would strongly recommend you to consult your doctor before taking a medication.
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  • Q: What is a Herbal Supplement?
    A: Herbal Supplement is a medication based on natural ingredients. Its consists of herb or plant extracts. Such medication is suitable for people who prefer natural, organic products.
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  • Q: Do I need prescription to buy Herbal Supplements at this online pharmacy?
    A: You don't need prescription to buy Herbal Drugs or Supplements.
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  • Q: When will I receive my order?
    A: Delivery schedules may vary, but in general USA customers should expect delivery within 21 business days maximum. European customers - within 4-9 business days.
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  • Q: What shipping method do you use?
    A: We offer 2 shipping methods: 1. Trackable Courier Service – 5-9 business days. 2. International Unregistered Airmail – 14-21 days. The orders sent by Trackable Courier Service can be tracked by the tracking number supplied after the order is shipped. You can find your parcel in “Order Status” section. The packages sent by International Unregistered Airmail CANNOT be tracked.
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  • Q: To which countries do you deliver your products?
    A: We provide delivery to almost all countries around the world. Please check the order form to find out the available delivery options for your country.
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  • Q: What should I do if my parcel is damaged/missing?
    A: You should contact our support team by phone or e-mail, and notify about this problem. We will reship the product free of charge or give your money back.
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  • Q: What should I do if the order isn’t received during the delivery time?
    A: You should contact our support team by phone or e-mail, and notify about this problem. We will reship the product free of charge or give your money back.
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  • Q: How will my parcel look?
    A: The appearance of your parcel will be confidential. There will not be any information of the contents on the outside of the package.
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  • Q: How do I make an order at your online pharmacy?
    A: To make an order please choose the product you need by clicking "Buy now" button. Then you choose the amount of pills you wish to buy. At the shopping cart page you make choose your bonus, upgrade the quantity or continue shopping and add more products. After you selected all the needed products click the "Checkout" button. At the checkout page please fill in the order information and take time to re-check entered information and pills quantity. To complete your order click the "Submit transaction" button. If the order is accepted you will see on-screen notification and order confirmation message will be automatically sent to the e-mail address you specified.
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  • Q: What payment methods do you have?
    A: We accept the following payment methods: Visa, MasterCard, E-checks.
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  • Q: How can I check the status of my order?
    A: To check the status of your order please contact our support team by phone or e-mail, or use the Order Status section.
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  • Q: Can I cancel my order and get my money back?
    A: Please check our Refund and Order Cancellation Policies.
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  • Q: Do you have money back guarantee?
    A: If your order is not delivered, we will give your money back. Please contact support for details.
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